Tony Balistreri, Knowledge Manager, GRAEF
Shelly VandeWege, Marketing, GMB
Stephanie Eiler, Marketing, GMB
This Office Hours features short case studies from GRAEF and GMB, two firms that participated in our Essential Content Review (ECR) Beta program.
Keeping intranet content accurate and current can feel like a daunting task. Following a short introduction of the Essential Content Review (ECR) process by Knowledge Architecture, you will hear how GRAEF’s Knowledge Manager, Tony Balistreri, and GMB’s Intranet Champions, Shelly VandeWege & Stephanie Eiler, adapted this process to meet their needs and create value for their organizations.
In this webinar, you’ll learn how each firm:
Tactically implemented a regular cadence of ECRs
Adjusted Knowledge Architecture’s ECR process to meet their firm’s needs
Identified gaps and launched intranet improvement projects to meet those gaps
If you only have a few minutes, we recommend jumping to three highlights:
ECRs Then and Now (18:00)
Discipline Wiki Pages (30:28)
Q: Do you have any advice for other firms to get started? (46:20)