Featured Guests
Ellen Bensky, CEO of Turner Fleischer Architects
Webinar Summary
This Office Hours recording features Ellen Bensky, CEO of Turner Fleischer Architects, sharing how their intranet, Newton, supports firmwide learning through Turner Fleischer Academy.
Six years ago, Turner Fleischer recognized it needed a way to accelerate learning in order to bridge knowledge gaps between new graduates and experienced staff.
Three years ago, they launched Newton, their knowledge management platform.
Today, they have a robust firm university program administered through Newton to provide ongoing training and continuing education opportunities.
In this recorded webinar, you’ll learn how Turner Fleischer:
Accelerates learning in a digital age
Supports teachers with instructor resources
Fosters a more collaborative and engaged workforce
If you only have a few minutes, we recommend jumping to two highlights:
Transition to Remote Learning (10:00)
Using Synthesis to maintain culture and connection in WFH status (37:50)
Webinar Timeline
Announcements
01:28 KA Connect 2020: The Art of Change
03:15 Community 2020: Sharing Ideas + Connecting People
04:36 What’s Next?
05:11 April 2020 Agenda
07:37 Spring Product Update
08:16 Call for Ideas
09:26 Introduction: Ellen Bensky @ Turner Fleischer
Firmwide Learning at Turner Fleischer
10:00 Transition to Remote Learning
10:48 Introduction to TF
11:52 Why a Culture of Learning?
TF Academy
14:05 TF Academy Learning Page
15:10 Winter 2020 Class List
16:16 Sessions Breakdown
17:02 Learning Calendar
17:20 Who is Teaching?
18:10 Supporting TF Academy Teachers
19:20 Content Preparation & Review
20:06 Scheduling
20:33 Promotion and Launch
21:05 Promoting Class Registration
21:30 Teaching and Feedback Survey
22:10 Work Shadowing
23:29 #Jeremy+1
24:23 #LessonsLearned
Q+A
26:00 Q: How has the feedback form changed over time?
27:40 Q: How did you decide on the right number of classes to offer?
28:18 Q: What is the review process for content and how long does that typically take?
29:42 Q: Do you record sessions and make them available after the fact?
30:36 Q: Do you archive lessons learned posts for later retrieval?
32:45 Q: How do you address staff hesitation for teaching or taking classes?
33:49 Q: How do you measure hours committed to learning?
35:28 Q: How do you select who gets into each class?
36:50 Q: How much time does the team commit to TF Academy administration?
37:50 Q: What ways are you using Newton to maintain culture and connection in WFH status?
43:30 Q: How do you watch a movie together remotely?
44:08 Virtual Bike Rides with Zwift
About Office Hours
Office Hours is 60 minutes of news, stories, and Q+A with Susan, Chris, Sarah, and special guests from the KA Advance community. You can watch recordings of past Office Hours webinars here.
