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Knowledge Architecture

505 Montgomery Street, Suite 1100
San Francisco, CA, 94111
415.523.0410
We help architects and engineers find, share, and manage knowledge.

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Knowledge Architecture

  • Intranets
    • Synthesis Overview
    • AI Search
    • Intranet Maturity Model
    • Client Success Program
    • Intranet Tours
    • Our Clients
    • Integrations
    • Roadmap
    • Security
    • SharePoint Comparison
  • Community
    • KA Community Overview
    • Intranet Tours
    • Client Roundtables
    • KA Connect Conference
    • Online Client Community
    • Upcoming Events
  • Conference
    • KA Connect 2025
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    • Speakers
    • The KA Connect Experience
    • Testimonials
    • Register
    • FAQ
    • Talk Archive
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DEEP DIVE | KM 3.0: Connecting People to Knowledge and Expertise in the Flow of Work

May 29, 2025 Knowledge Architecture

Featured Guests

Christopher Parsons, Founder and CEO of Knowledge Architecture

Webinar Summary

AEC firms have spent decades building intranets, capturing knowledge, and encouraging collaboration. Now, with the rise of AI, that foundation is paying off in powerful new ways. Welcome to KM 3.0—an era where knowledge isn’t just captured and shared, but delivered in the flow of work.

In this webinar, Christopher Parsons, Founder and CEO of Knowledge Architecture, shares five in-depth case studies that show how Synthesis AI Search is helping firms unlock the full value of their knowledge.

Each case study shows how foundational KM investments—standards, best practices, on-demand learning, expert interviews, and onboarding guides—are now amplified through AI search to deliver just-in-time answers and connect people to expertise when it matters most:

  • BWBR created a healthcare practice upskilling series with 18 learning modules, best practice guides, and expert-curated content. AI search makes it all accessible to new hires in the flow of work so they can quickly get answers to questions such as “What’s an onstage/offstage layout?” or “What’s important in an imaging suite?”

  • Turner Fleischer combined structured standards, #TechTalk videos, a searchable eTutor library, and a full internal learning academy to build a robust KM foundation. AI search delivers just-in-time answers that support technology adoption at scale—from BIM workflows to laser scanning and Grasshopper questions.

  • Boulder Associates uses expert interviews to capture deep, tacit knowledge, such as seismic compliance strategies and Bluebeam project workflows. AI search then transcribes, summarizes, and surfaces this expertise so project teams can get answers or connect directly with in-house experts as needed.

  • Bora Architecture & Interiors built a digital twin of their sustainability lead, Corey Squire, by integrating his best practices, project reflections, and even his book into their intranet. AI search (aka “Robo Corey”) now helps employees find standards, strategies, and subject matter experts for sustainable design decisions on demand.

  • Shepley Bulfinch created one of the most comprehensive onboarding knowledge ecosystems in our client base, answering questions such as “How do I get staffed on projects?” or “Who knows Affinity Photo in Houston?” in the flow of work. AI search allows their employees to get answers to their questions long after orientation. 

Join us as we explore these real-world examples of cultural and process shifts that have helped AEC firms fully realize the promise of KM 3.0.

Enjoy!

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In Office Hours Tags Intranet Tour, AI Search Tour

INTRANET TOUR | Launching Synthesis @ Snøhetta

March 27, 2025 Knowledge Architecture

Featured Guests

Kate Grimes, Director of Knowledge

Webinar Summary

We are pleased to share this inside look at the Guide, Snøhetta’s Synthesis intranet. Our tour guide is Kate Grimes, Director at Snøhetta.

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In Office Hours Tags Intranet Tour, AI Search Tour

AI SEARCH FORUM | Unlocking the Power of Synthesis AI Search

February 20, 2025 Knowledge Architecture

Featured Guests

Jim Martin, Vice President, CIO, Shepley Bulfinch
Jess Purcell, Design Technology Manager, Shepley Bulfinch
Kathy Schumann, Employee Experience and Communications Director, Mead & Hunt
Andy Knauf, Chief Information Officer, Mead & Hunt
Gillian Hutchison, Global Project Operations Director, RIOS

Webinar Summary

We’re excited to bring together three leading AEC firms—Shepley Bulfinch, Mead & Hunt, and RIOS—for a deep dive into how they are leveraging Synthesis AI Search to transform knowledge discovery, streamline workflows, and drive firm-wide adoption.

Read more
In Office Hours Tags Intranet Tour, AI Search Tour

AI SEARCH DEEP DIVE | Preparing EUA for Synthesis AI Search

January 23, 2025 Knowledge Architecture

Featured Guests

Andrea Moede, Knowledge Specialist

Webinar Summary

We are pleased to share how Andrea Moede, Knowledge Specialist at Eppstein Uhen Architects (EUA), is transforming Connect, EUA’s Synthesis intranet, to fully harness the power of AI Search in order to reduce the amount of time employees spend searching for information, improve productivity, and elevate employee engagement.

Read more
In Office Hours Tags Intranet Tour, AI Search Tour

INTRANET TOUR | Boulder on AI-Driven Knowledge Management

November 7, 2024 Knowledge Architecture

Featured Guests

Todd Henderson, Director of Practice Improvement

Webinar Summary

We are pleased to share this deep dive into how Boulder Associates is leveraging AI to transform their Knowledge Management practices, featuring Todd Henderson, Director of Practice Improvement. 

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In Office Hours Tags Intranet Tour, AI Search Tour

INTRANET TOUR | A Quick Look at Synthesis @ BRS

November 1, 2024 Knowledge Architecture

Featured Guests

Eric Stein, Communications Manager
Cheyenne Morin, Marketing Project Manager

Summary

We are pleased to share this intranet tour, in which Eric Stein and Cheyenne Morin share highlights from their BRS Synthesis intranet, Boris.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Sustainable Approaches to Collecting High Quality Project Information and Stories @ TowerPinkster

August 5, 2024 Knowledge Architecture

Featured Guests

Jill Overacker, Manager of Marketing + Communications

Webinar Summary

We are pleased to share this Intranet Tour of Dottie, TowerPinkster’s Synthesis 6 intranet. Our tour guide will be Jill Overacker.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Launching Synthesis @ LS3P

July 11, 2024 Knowledge Architecture

Featured Guests

Katie Robinson, Chief Marketing Officer

Webinar Summary

We are pleased to share this Intranet Tour of F.R.A.N.K., LS3P’s Synthesis 6 intranet. Our tour guide will be Katie Robinson, LS3P’s Chief Marketing Officer.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Enhancing the Employee Experience @ Mead & Hunt

June 27, 2024 Knowledge Architecture

Featured Guests

Kathy Schumann, Employee Experience + Communications Director
Jennifer Folmer, Knowledge Manager

Webinar Summary

We are pleased to share this Intranet Tour of The Station, Mead & Hunt’s Synthesis 6 intranet. Our tour guides will be Kathy Schumann, Employee Experience + Communications Director and Jennifer Folmer, Knowledge Manager.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Connecting Quality and Knowledge Management at DPS

May 30, 2024 Knowledge Architecture

Featured Guests

Tim Veltkamp, Director of Quality Management
Gregor Wells, Director of Information Technology

Summary

We’re excited to share this Deep Dive webinar exploring the connection between quality management and knowledge management at DPS.

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In Office Hours, KA Connect Tags Intranet Tour

INTRANET TOUR | Building Community @ Parkhill—An Adventure in Communication and Culture Growth

May 9, 2024 Knowledge Architecture

Featured Guests

Kristen West, Knowledge Coordinator
Fanchon Henneberger, Learning & Development Manager

Summary

We’re excited to share this Intranet Tour of RED, Parkhill’s Synthesis 6 intranet. Our tour guides will be Kristen West, Knowledge Coordinator and Fanchon Henneberger, Learning & Development Manager.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Putting Users First @ Shepley Bulfinch

April 5, 2024 Knowledge Architecture

Featured Guest

Jess Purcell, Design Technology Manager

Summary

We’re excited to share this intranet Tour of Finch, Shepley Bulfinch’s Synthesis 6 intranet. Our tour guide will be Jess Purcell, Design Technology Manager.

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In Office Hours Tags Intranet Tour

SYNTHESIS SPOTLIGHT | Capturing Knowledge at DLR Group

December 11, 2023 Knowledge Architecture

Featured Guests

Stefanie Henderson, Internal Communications Leader
Colby Dietz, Knowledge Manager

Summary

We’re excited to share this Synthesis Spotlight on Square1, DLR Group’s Synthesis 6 intranet. Our guides will be Colby Dietz, Knowledge Manager, and Stefanie Henderson, Internal Communications Leader.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Highlights from MBH's Transition to Synthesis 6

October 30, 2023 Knowledge Architecture

Featured Guests

Hillary Thompson, Director of Brand Communications

Summary

We’re excited to share this interactive tour of Archie, MBH’s Synthesis 6 intranet. Our tour guide will be Hillary Thompson, Director of Brand Communications.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Highlights from Primera's Transition to Synthesis 6

August 24, 2023 Knowledge Architecture

Featured Guests

Matt Dvorak, Senior Vice President, Marketing + Communications
Nick Sternowski, Director of Operations

Summary

We’re excited to share this tour of Alma, Primera’s Synthesis 6 intranet. Your tour guide will be Matt Dvorak, Senior Vice President, Marketing & Communications, and Nick Sternowski, Director of Operations.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Highlights from Fuscoe Engineering's Transition to Synthesis 6

July 25, 2023 Knowledge Architecture

Featured Guest

Brandon Norton, Multi-Media Manager, Fuscoe Engineering

Summary

We’re excited to share this tour of Arc, Fuscoe Engineering’s Synthesis 6 intranet. Your tour guide will be Brandon Norton, Multi-Media Manager and Intranet Champion.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Highlights from Moody Nolan's Transition to Synthesis 6

June 22, 2023 Knowledge Architecture

Featured Guests

Brian Alting, Principal, Director of Technology, Moody Nolan
Nick Bower, Director of Design Technology, Moody Nolan

Summary

We’re excited to share this tour of The Mood, Moody Nolan’s Synthesis 6 intranet. Your tour guides will be Brian Alting, Principal and Directory of Technology, and Nick Bower, Director of Design Technology.

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In Office Hours Tags Intranet Tour

INTRANET TOUR | Highlights from AE2S's Transition to Synthesis 6

May 23, 2023 Knowledge Architecture

Featured Guests

Sue Hass, Marketing Manager at AE2S

Summary

We’re excited to share this tour of Drop, AE2S’s Synthesis 6 intranet. Your tour guide will be Sue Hass, Marketing Manager and Intranet Champion.

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In Office Hours Tags Intranet Tour

SYNTHESIS SPOTLIGHT | Sharing Best Practices and Process Knowledge @ Bora

April 26, 2023 Knowledge Architecture

Featured Guests

Corey Squire, Director of Sustainability at Bora

Summary

Knowledge management is key to unlocking success with sustainable design, but designers live in a noisy world filled with conflicting priorities. By taking the time to capture and share “what good looks like”—in other words, to separate the signal from the noise—a firm can provide its designers with a solid baseline for designing projects.

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In Office Hours Tags Intranet Tour

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