Featured Guests
Kathy Schumann, Employee Experience + Communications Director
Jennifer Folmer, Knowledge Manager
Webinar Summary
We are pleased to share this Intranet Tour of The Station, Mead & Hunt’s Synthesis 6 intranet. Our tour guides will be Kathy Schumann, Employee Experience + Communications Director and Jennifer Folmer, Knowledge Manager.
Delivering an amazing employee experience is a high priority for Mead & Hunt. This can be challenging because of their diverse workforce spanning 8 disciplines in 55 locations. To help focus their employee experience improvements, Mead & Hunt engages an outside consultant periodically to assess employee experience.
Mead & Hunt’s most recent employee experience survey surfaced surprisingly consistent opportunities for improvement across the firm, many of which they were able to address through content improvements and participation campaigns on The Station.
In this Intranet Tour, Kathy and Jennifer will share how they used The Station to enhance their employee experience through:
Improvement to their employee directories + profiles
Involving employees in data collection
Publishing additional content on Mead & Hunt’s services
Enjoy!
Webinar Timeline
INTRODUCTION
00:00 Welcome and Speaker Introductions
02:20 Firm Introduction
INTRANET TOUR
04:26 Overview of The Station
07:15 Engagement Strategy + Example
EMPLOYEE ENGAGEMENT SURVEY
09:58 Overview
12:00 Process Timeline
14:25 Ongoing Internal Communication
16:57 Survey Results
17:55 Focus Groups
19:30 Three Opportunities for Improvement
1. INCREASE AWARENESS OF CAPABILITIES AND MARKETS SERVED
20:10 Standard Community Model: Architecture + Building Engineering Group
22:35 Improved Community Model: EPC Group
2. INCREASE AWARENESS OF EMPLOYEE SKILLS + EXPERTISE
26:08 Collecting Employee Data
27:50 Campaign 1: Software Proficiency
30:30 Campaign 2: Membership Updates
32:00 Campaign 3: Summer of Search
35:40 Post Examples
37:22 Improved Employee Directories + Profiles
39:40 Supporting Project Data Collection
41:37 Improved Project Directories + Profiles
3. IMPROVE STANDARDIZATION
43:00 Request Project Help
44:23 Communications + Document Storage
45:28 Orientation Day Guide
Q+A
46:40 Q: How has adoption of your intranet been with firms you’ve acquired and how do you train them on it?
48:26 Q: Are you using a specific platform for hosting the survey results and analysis?
49:40 Q: How did you organize, facilitate, and prioritize the information collected?
51:20 Q: Tell us about your T-Shirts!
