Office Hours Knowledge Architecture Office Hours Knowledge Architecture

INTRANET TOUR | Highlights from Primera's Transition to Synthesis 6

Featured Guests

Matt Dvorak, Senior Vice President, Marketing + Communications
Nick Sternowski, Director of Operations

Summary

We’re excited to share this tour of Alma, Primera’s Synthesis 6 intranet. Your tour guide will be Matt Dvorak, Senior Vice President, Marketing & Communications, and Nick Sternowski, Director of Operations.

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Knowledge Architecture Knowledge Architecture

IDEA LAB | Synthesis LMS

We're excited to announce that the Synthesis LMS Idea Lab is now open for submissions.

In conversation after conversation with this community we’ve heard loud and clear that improving your Learning + Development programs is consistently one of your highest business priorities. 

Knowledge Architecture is embarking on a journey to bring Learning Management System (LMS) capabilities to Synthesis. For years clients have been using Synthesis to support Learning + Development programs by building “LMS Light” solutions with pages, videos, posts, and now, video libraries and guides in Synthesis 6.

We are going to advance beyond “LMS Light” by adding new capabilities to Synthesis such as courses, learning paths, and assignments, as well as the proper reporting and analytics functionality to help your firm track the progress of your learners and monitor the health of your Learning + Development programs.

The Synthesis LMS Idea Lab is the next step in our journey towards co-creating a unique and compelling LMS offering with our community that is both AEC-specific and also deeply integrated into Synthesis.

We’d love your help!

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Christopher Parsons Christopher Parsons

The Design Inspiration Gallery is Live!

We know that designing a new page, guide, or community from scratch can be intimidating.

That’s why we created the Design Inspiration Gallery. The Design Inspiration Gallery will help you jump start your Synthesis Intranet design (or redesign) process with inspiring examples from your peers in the KA Community.

We’re launching DIG with three resource categories: Home Pages, Style Guides, and Benefit Centers, and will be adding new categories and examples each month.

DIG is now live and ready for you to explore. Enjoy!

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Office Hours Knowledge Architecture Office Hours Knowledge Architecture

INTRANET TOUR | Highlights from Moody Nolan's Transition to Synthesis 6

Featured Guests

Brian Alting, Principal, Director of Technology, Moody Nolan
Nick Bower, Director of Design Technology, Moody Nolan

Summary

We’re excited to share this tour of The Mood, Moody Nolan’s Synthesis 6 intranet. Your tour guides will be Brian Alting, Principal and Directory of Technology, and Nick Bower, Director of Design Technology.

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Office Hours Knowledge Architecture Office Hours Knowledge Architecture

SYNTHESIS SPOTLIGHT | Sharing Best Practices and Process Knowledge @ Bora

Featured Guests

Corey Squire, Director of Sustainability at Bora

Summary

Knowledge management is key to unlocking success with sustainable design, but designers live in a noisy world filled with conflicting priorities. By taking the time to capture and share “what good looks like”—in other words, to separate the signal from the noise—a firm can provide its designers with a solid baseline for designing projects.

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Knowledge Architecture Knowledge Architecture

What's New in Synthesis 6?

Synthesis 6, our next generation intranet platform for architects and engineers, is now available.

While we have designed Synthesis 6 to continue helping AEC firms find, share, and manage knowledge, we have focused on doing so in a more simplified, intuitive, and cloud-based way. 

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Susan Strom Susan Strom

Information Architecture Playbook

If the term “information architecture” is new to you, think of it as the navigation structure on your intranet. Effective information architecture makes it easy for employees to find what they’re looking for.

This playbook is designed to help you understand your intranet’s current information architecture and make improvements as needed. We’ve broken this process into 5 steps, some of which will be completed by Knowledge Architecture, and others that will be completed by your team. Each step is described in detail below. We look forward to partnering with you on your new information architecture.

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Office Hours Knowledge Architecture Office Hours Knowledge Architecture

SYNTHESIS SPOTLIGHT | Fostering Community at Ballinger, LMN, and Shive-Hattery

Featured Guests

Christine Larsen, Director of Marketing at Ballinger
Kristen Riley, Employee Experience Manager at LMN Architects
Amy Anderson, Marketing Information Systems at Shive-Hattery

Summary

In this Synthesis Spotlight, you’ll hear from two intranet champions who are fundamentally reorganizing their firm’s intranet to better support business needs.

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Office Hours Knowledge Architecture Office Hours Knowledge Architecture

Intranet Best Practices: Research Findings from Nielsen Norman Group and Knowledge Architecture

Featured Guests

Kathryn Whitenton, Director of Digital Strategy at Nielsen Norman Group
Page Laubheimer, Senior User Experience Specialist at Nielsen Norman Group

Summary

In this month’s Office Hours, Nielsen Norman Group (NN/g) and Knowledge Architecture share insights based on our recent study of over 120 Synthesis intranets. We discuss patterns and pitfalls of intranet navigation, share best practices for building effective and intuitive intranet navigation, and introduce you to a process for validating proposed changes to intranet navigation.

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Office Hours Knowledge Architecture Office Hours Knowledge Architecture

Synthesis Spotlight: Firmwide Learning @ Turner Fleischer

Featured Guests

Ellen Bensky, CEO of Turner Fleischer Architects

Webinar Summary

This Office Hours recording features Ellen Bensky, CEO of Turner Fleischer Architects, sharing how their intranet, Newton, supports firmwide learning through Turner Fleischer Academy.

Six years ago, Turner Fleischer recognized it needed a way to accelerate learning in order to bridge knowledge gaps between new graduates and experienced staff.

Three years ago, they launched Newton, their knowledge management platform.

Today, they have a robust firm university program administered through Newton to provide ongoing training and continuing education opportunities.

In this recorded webinar, you’ll learn how Turner Fleischer:

  • Accelerates learning in a digital age

  • Supports teachers with instructor resources

  • Fosters a more collaborative and engaged workforce

If you only have a few minutes, we recommend jumping to two highlights:

  • Transition to Remote Learning (10:00)

  • Using Synthesis to maintain culture and connection in WFH status (37:50)

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