Featured Guests
Brian Alting, Principal, Director of Technology, Moody Nolan
Nick Bower, Director of Design Technology, Moody Nolan
Webinar Summary
We’re excited to share this tour of The Mood, Moody Nolan’s Synthesis 6 intranet. Your tour guides will be Brian Alting, Principal and Directory of Technology, and Nick Bower, Director of Design Technology.
Moody Nolan launched the new Mood to all employees on May 2nd, after a roughly six month transition effort.
In this Intranet Tour, Brian and Nick share:
Inspiring examples of intranet content and communications that Brian, Nick, and the Moody Nolan team built during their transition to Synthesis 6
What Moody Nolan users are enjoying the most about the new Mood
Synthesis 6 transition strategies and lessons learned
For a detailed look at The Mood’s information architecture, click here.
Webinar Timeline
INTRANET TOUR
01:45 Moody Nolan Overview
02:30 The Mood Communities Overview
03:10 Office: Forms Library
04:00 Communications Community
05:08 MoodCheck Staff Meeting Guide
05:44 Practices Community
06:25 Housing Practice Pages
07:27 Housing Onboarding & Standards
07:45 Learning Community
08:18 Professional Development Series
10:30 PD Series Video Library
11:20 Quarterly Summits
11:55 Learning Courses Guide + Moodle LMS
13:20 Learning Badges
PROCESS
14:55 Process: Transition Timeline Overview
16:22 Administrator Onboarding
18:25 Content Migration
19:40 Onboarding Content Managers
23:10 Intranet Branding and Standards
25:00 Firmwide Launch Announcement
26:35 Cut Over
27:40 Continuous Improvement
Q+A
28:50 Q: How did you connect Moodle, your LMS, to the intranet?
30:50 Q: How do people "sign-up" or gain access to the learning opportunities? Are they virtual or all in-person? If they are virtual, do you put the calendar invites on The Mood for folks to download or does that process happen outside of your intranet?
35:45 Q: How are community managers selected and what do you expect of them?
36:21 Q: How do you decide if a lift-and-shift or a redesign is right for your firm?
40:35 Q: How do you determine where content lives if it is relevant in multiple locations?
41:40 Example: Cross referencing Vantagepoint in multiple locations
WRITE IN Q+A
Q: How do you track staff AIA credits from your Professional Development Series?
A: All of the AIA credits are managed outside of the intranet. We have a few employees that manage that side of things.
Q: Who creates the PD series videos?
A: The PD Series is all done through Microsoft Teams Live Events. Those are automatically recorded, so we take the recordings and upload them to the intranet.
Q: Do you have many Community Managers? One from each office? Looking for some ideas on how many people have their hands in creating/editing content.
A: We have a lot of community managers. I would say we have upwards of 20. We have it based more on the information that person can offer. So marketing, finance, tech, etc.
Q: How do you determine if you're better off with the "lift and shift" approach or re-building from scratch?
A: The content outliner makes it easy to move things around. We went with a fairly blank framework and then just moved info to the respective location.
Q: Nick Bower mentioned the content outliner as an invaluable tool. What is that?
A: It is the primary tool you use to create, organize, and manage content in S6. This video shows the Content Outliner in action.
Q: What would you say was the longest/hardest part of the transition? How did you structure your agenda for the process?
A: Honestly, the entire process was pretty painless. There are so many great features.
Q: Who are the content managers, how are they selected, were there any challenges in having staff carve out time to develop their pages?
A: The content managers are all across the company. We basically identify the correct person who both has the information and will work on the intranet actively.
Q: Can you demonstrate building a new page? I'm interested in seeing how improved the UX is!
A: I don’t think Brian and Nick will have time to do this on the webinar, but this video shows the content creation tools in action.
Q: Being a multi-office firm, do you share your proposals and opportunities on the intranet, similar to the directory format? If so, can you show us how that is displayed?
A: Currently we do not share proposals and other things like that, but it is a conversation we are starting to have—to see what value that may bring to the intranet.
