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Knowledge Architecture

505 Montgomery Street, Suite 1100
San Francisco, CA, 94111
415.523.0410
We help architects and engineers find, share, and manage knowledge.

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Knowledge Architecture

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SYNTHESIS SPOTLIGHT | Sharing Best Practices and Process Knowledge @ Bora

April 26, 2023 Knowledge Architecture

Featured Guests

Corey Squire, Director of Sustainability at Bora

Webinar Summary

Knowledge management is key to unlocking success with sustainable design, but designers live in a noisy world filled with conflicting priorities. By taking the time to capture and share “what good looks like”—in other words, to separate the signal from the noise—a firm can provide its designers with a solid baseline for designing projects.

This pursuit to deliver better project outcomes led Bora’s Director of Sustainability, Corey Squire, to build and launch Chaco, the firm’s Synthesis 6 intranet. Through the sharing of best practices and process knowledge—information staff “can’t find anywhere else”—Chaco is helping Bora embrace the firm’s core design philosophies of health, climate and equity while transforming the design process.

In this Synthesis Spotlight, you’ll learn how Chaco allows Bora’s designers to:

  • Find best practices for building typologies, systems, materials, construction, and specifications

  • Use process knowledge ranging from pre-design, design, products + materials, client feedback, and archiving in their projects

  • Ask questions and get answers from other designers around a variety of design and technical topics

  • Continuously improve Bora’s knowledge base as the firm evolves and grows

Webinar Timeline

INTRODUCTION
01:12 Introduction to Bora
02:50 Knowledge Management Challenges
04:58 Broad Overview of Chaco

BEST PRACTICES
06:20 Vision → Outcome → Strategy → Documentation
08:58 The Meaning of “Best Practices” at Bora
10:55 Bora Best Practices vs Standard Best Practices
12:17 The Bora Perfect Project
14:25 Best Practices by Typology
16:33 Interior Construction / Wall Finishes
19:45 Best Practices by Division
21:05 Best Practices Posts + Hashtags

PROCESS
22:34 Process Overview
24:30 Project Start Up
26:06 Environmental Graphic Design
27:16 Contextual Research
27:45 Performance Requirements
28:40 Volta Indoor Air Quality 
30:13 Connecting Tools and Resources to Explanations
30:35 Sample Drawing Set
34:35 Construction Administration Guide
35:40 Process Posts + Hashtags
36:40 Post: Joint Sealant Question

PROJECTS
38:00 2030 Dashboard Directory View
39:34 Performance Metrics on Project Profiles
40:36 Projects by Glazing Area Directory View

QUESTIONS
41:43 How will you make sure your best practices don’t go stale?
45:18 How do you enforce best practices?
47:20 Start with the Firm Vision / Mission
49:10 How do you find the time to maintain intranet content?
51:38 How was your intranet content developed? How much time did it take?
55:55 What’s next for Chaco?

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