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Knowledge Architecture

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We help architects and engineers find, share, and manage knowledge.

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INTRANET TOUR | Highlights from AE2S's Transition to Synthesis 6

May 23, 2023 Knowledge Architecture

Featured Guests

Sue Hass, Marketing Manager at AE2S

Webinar Summary

We’re excited to share this tour of Drop, AE2S’s Synthesis 6 intranet. Your tour guide will be Sue Hass, Marketing Manager and Intranet Champion.

AE2S launched the new Drop to all employees on March 29th, after a roughly four month transition effort.

In this Intranet Tour, Sue shares:

  • Inspiring examples of intranet content and communications that Sue and the AE2S team built during their transition to Synthesis 6

  • What AE2S users are enjoying the most about the new Drop

  • Synthesis 6 transition strategies and lessons learned

  • A “cheat sheet” they created to help content editors determine the best Synthesis 6 tool for their content needs. You can download it here.

Webinar Timeline

INTRANET TOUR
01:50 Overview of Communities
02:20 Home: Drop 101, Office Locations, Company History, ESOP Guide
05:00 Practice: Instrumentation & Controls Knowledge Base Guide, I&C Posts
06:20 Project Management Manual Guide
07:23 CAD Manual Guide
08:30 Proposal Archive Document Library
10:00 Presentation Archive Document Library
10:35 Employee Directory: Licensed Professionals View
11:25 Employee Block: Certified Drone Pilots
11:55 Project Directory: Filtered Views Smart Nav Block
13:20 Project Directory: Map View
14:30 Project Directory: Filtered View Links
14:55 Search Optimization: Best Bets
15:25 Branding

TRANSITION PROCESS
16:39 Introduction to Process
17:40 Transition Timeline Overview
19:00 Navigation
20:45 Onboarding
21:30 Migrating Content
23:30 Redesign vs Lift and Shift
24:25 Which Tools to Use When
25:50 Onboarding Content Editors (Post Launch)
27:30 Managing Content During the Transition}
29:50 Employee Training (Post Launch)
30:45 Re-Launch Communications

QUESTIONS
34:30 How does your team use the Proposal Archive and Presentation Library? Are the files also saved on SharePoint?
36:20
How did you get your content managers to think about the new features and reorganize their content with them in a new way?
37:30
How many people did you have managing the site pre-transition, during transition, and now?
39:15
Which projects do you show on the intranet and who manages that information?
40:32
Do you have a sense of what project information employees are finding most valuable?
41:30
Where did the ESOP calculator come from?
42:00
Did you do any tree testing of your information architecture?
42:10
How are you using the stream and how are you managing that content?

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