Filtering by: Office Hours
Synthesis Product Update: Fall 2019
Oct
29
11:00 AM11:00

Synthesis Product Update: Fall 2019

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Featured Guests

Christopher Parsons, Founder and CEO, Knowledge Architecture

Webinar Summary

Chris will share Knowledge Architecture's product roadmap, featuring a deep dive into the design of Synthesis 6.

We hope you can join us!

NOTE: We would highly recommend watching the Spring Product Roadmap webinar in advance if you haven’t already seen it or need a refresher on Synthesis 6. Many of the concepts Chris will be sharing on the 29th will build on information he shared previously in the spring workshop and webinar. If you have other folks attending the webinar with you, we would suggest passing it along to them as well.

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Sep
19
11:00 AM11:00

Synthesis Spotlight: Employee Onboarding at Parkhill, Smith & Cooper

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Featured Guests

Dawn Moore, Corporate Director of HR at Parkhill, Smith & Cooper

Webinar Summary

Using their firm’s recent growth as a catalyst for change, Parkhill, Smith & Cooper (PSC) revamped their employee onboarding experience to be more efficient and to connect more deeply with each new team member. 

The new employee onboarding process starts with in-person storytelling on key topics such as firm culture and strategy and continues with just-in-time digital resources hosted on their intranet, RED, throughout the first year.  PSC has successfully onboarded 70+ employees in the new program and is seeing improvements to new employee engagement on and off the intranet.

In this month’s office hours, Dawn Moore, Corporate Director of HR at PSC, will take you behind the scenes of their revamped employee onboarding program. 

You’ll learn how PSC:

  • Kicks off employee onboarding with an interactive session using the intranet

  • Orients new employees into firm culture and builds community from day one

  • Collects feedback from new employees and integrates this into the onboarding process 

This webinar is on Thursday, September 19th at 11 AM PST.

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Aug
27
11:00 AM11:00

Synthesis Spotlight: Elevating Design Conversations at Diamond Schmitt and Turner Fleischer

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Featured Guests

Michael Leckman, Principal, Diamond Schmitt
Sam Horton, Administrative Assistant to the Principals, Diamond Schmitt

Ellen Bensky, Principal, CEO, CFO, Turner Fleischer
Peter Frost, Manager - Marketing + Communications, Turner Fleischer 
Marco Marcoccia, Senior Designer/Technologist, Turner Fleischer  

Webinar Summary

This month’s Office Hours features team members from Diamond Schmitt and Turner Fleischer sharing how they engage their firms in design conversations on their intranets.  

Diamond Schmitt's Michael Leckman and Sam Horton will share how they:

  • Brought offline design conversations online  

  • Achieved 20% growth in Open and Engagement rates within 6 months

  • Use positive reinforcement to mitigate employee fears about this type of sharing  

Turner Fleischer’s Ellen Bensky, Peter Frost, and Marco Marcoccia will discuss how they:

  • Reinforce their new One Studio approach to studio culture

  • Build transparency and understanding through design discussion during a period of change

  • Integrated a new Design Director into the firm

This webinar is on Tuesday, August 27th at 11:00 am PST.

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Synthesis Spotlight: Essential Content Reviews at GRAEF and GMB
Jul
11
11:00 AM11:00

Synthesis Spotlight: Essential Content Reviews at GRAEF and GMB

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Featured Guests

Tony Balistreri, Knowledge Manager, GRAEF
Shelly VandeWege, Marketing, GMB
Stephanie Eiler, Marketing, GMB

Webinar Summary

This month’s Office Hours features short case studies from GRAEF and GMB, two firms that participated in our Essential Content Review (ECR) Beta program.

Keeping intranet content accurate and current can feel like a daunting task. Following a short introduction of the ECR process by Knowledge Architecture, you will hear how GRAEF’s Knowledge Manager, Tony Balistreri, and GMB’s Intranet Champions, Shelly VandeWege & Stephanie Eiler, adapted this process to meet their needs and create value for their organizations.

In this webinar, you’ll learn how each firm:

  • Tactically implemented a regular cadence of ECRs

  • Adjusted the ECR article’s process to meet their firm’s needs

  • Identified gaps and launched intranet improvement projects to meet those gaps

This webinar is on Thursday, July 11th at 11 AM PST.

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Synthesis Spotlight: Elevating Senior Leader Communications @ Dewberry
Apr
23
11:00 AM11:00

Synthesis Spotlight: Elevating Senior Leader Communications @ Dewberry

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Featured Guests

Kimberly McVicker, Communications Manager at Dewberry

Webinar Summary

This month’s Office Hours features Kimberly McVicker, Communications Manager at Dewberry.

We all know that firm leaders have unique and valuable insights to share with the rest of the organization. This is exactly the kind of content you want to see on your intranet! Yet, many leaders are not confident about what to share, how much to share, or where to share.

Last year Dewberry set out to change the way firm leaders communicate on their intranet, ID. Over the course of 9 months, they increased the number of firm leaders who post on ID by 33% and realized several unplanned benefits along the way.  

In this webinar, you’ll learn how Dewberry:

  • Planned their approach

  • Delivered sustainable 1:1 coaching

  • Used analytics to reinforce behavior change

This webinar is on Tuesday, April 23rd at 11 AM PST.

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Synthesis Spotlight: Fostering a Great Place to Work at Woolpert
Mar
21
11:00 AM11:00

Synthesis Spotlight: Fostering a Great Place to Work at Woolpert

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Featured Guests

Kate Johnson, Internal Communications Manager at Woolpert 
Shanda McKinney, Chief Human Resources Officer at Woolpert

Webinar Summary

This month's Office Hours features Kate Johnson, Internal Communications Manager and Shanda McKinney, Chief Human Resources Officer at Woolpert.

Three years ago Woolpert was on the precipice of big change: A new CEO with a vision for doubling the firm's size while maintaining the familial "firm next door" brand that is at the heart of the Woolpert employee and client experience.

Sound impossible? They're here to show you it's not.

Using the Great Place to Work Survey to annually prioritize firmwide employee experience initiatives, Woolpert improved employee engagement across the board through this period of significant transition.

In this webinar, you’ll learn how Woolpert has achieved success with:

  • Leveraging multi-channel internal communications

  • Recognizing employee contributions

  • Developing managers

This webinar is on Thursday, March 21st at 11 AM PST.

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Synthesis Spotlight: Using Video for Business, Technical, and Cultural Communication
Feb
21
11:00 AM11:00

Synthesis Spotlight: Using Video for Business, Technical, and Cultural Communication

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Featured Guests

Kimberly McVicker, Communications Manager at Dewberry 
Emre Goktay, Architectural Staff at Diamond Schmitt Architects
Donovan Helminiak, Knowledge Manager at KTGY

Webinar Summary

In this month’s Office Hours, we are surfacing the art of the possible! Join us as we feature short case studies with three firms who are using Synthesis Native Video to tell their firm’s story, albeit in very different ways.

We have asked Kimberly McVicker from Dewberry, Emre Goktay from Diamond Schmitt Architects, and Donovan Helminiak from KTGY to each pick a high-performing video from their Synthesis intranet and take us behind the scenes.

You will learn:

  • What types of video content these firms produce

  • How a high-performing video is produced and shared

  • What each firm considers “high-performing” when it comes to video

This webinar is on Thursday, February 21st at 11 AM PST.

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Synthesis Spotlight: Building a Firmwide Q+A Program @ Boulder Associates
Jan
17
11:00 AM11:00

Synthesis Spotlight: Building a Firmwide Q+A Program @ Boulder Associates

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Featured Guests

Todd Henderson, Principal at Boulder Associates

Webinar Summary

This month’s Office Hours features Todd Henderson, Principal at Boulder Associates.

In the spring of 2016, Todd Henderson attended his first KA Connect conference where he heard a talk given by Jim Martin of Shepley Bulfinch on Shepley’s firmwide Q+A program, #AskFinch.  

Todd realized that a Q+A Program on Boulder’s intranet, Biscuitnet, was just the knowledge sharing solution his firm needed.  With support from Knowledge Architecture and an idea from the community, Todd and his colleagues successfully implemented a firmwide Q+A program, #AskBA.  

Today, Boulder Associates has an average of 8 posts per month to the #AskBA hashtag.  

In this webinar, you’ll learn how Boulder Associates:

  • Established its firmwide Q+A program

  • Engaged top subject matter experts in knowledge sharing

  • Adapted a best practice to fit their culture  

This webinar will be held on Thursday, January 17th at 11 AM PST.

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Synthesis Spotlight: Cross-Office Communication @ Shive-Hattery
Dec
13
11:00 AM11:00

Synthesis Spotlight: Cross-Office Communication @ Shive-Hattery

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Featured Guests

Amy Anderson, Marketing Information Coordinator at Shive-Hattery

Webinar Summary

This month’s Office Hours features Amy Anderson, Marketing Information Coordinator at Shive-Hattery.

In 2017, Shive-Hattery’s employee survey turned up an actionable insight: Employees were beginning to feel disconnected from their colleagues due to geographical barriers. Firm leadership saw an opportunity to use Shive-Hattery’s intranet, SHare, to reconnect the offices and help fulfill the firm’s One Firm Vision.

Today, all seven offices are sharing news and announcements on SHare, and 30-60% of employees read 1+ office news post weekly.

In this webinar, you’ll learn how Shive-Hattery:

  • Created a shared vision for change

  • Supported change agents with analytics

  • Incorporated change into firm culture

This webinar is on Thursday, December 13th at 11 AM PST.

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Synthesis Spotlight: Leveraging an Intern to Increase Engagement with Technical Content
Nov
15
11:00 AM11:00

Synthesis Spotlight: Leveraging an Intern to Increase Engagement with Technical Content

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Featured Guests

Amy Starling Rampy, Senior Associate at TBG Partners
Adrianne Kartachak, Intern at TBG Partners

Webinar Summary

This month’s Office Hours features Amy Starling Rampy, Senior Associate at TBG Partners, and Adrianne Kartachak, Intern at TBG Partners. Amy and Adrianne will share how they significantly increased consumption of design best practices, how-to’s, and guidelines on their intranet, The Roux.  

TBG launched The Roux in July of 2017.  They quickly realized that there was an opportunity to increase the availability of known and requested practice content on their intranet.  To accomplish this before The Roux’s first anniversary, they connected a technical expert with a summer intern to surface, organize, and promote their most essential content.  

In this webinar, Amy Starling Rampy and Adrianne Kartachak will share their process for how they increased engagement on the Practice community.   

You’ll learn how TBG:

  • Surfaced key technical practice content into infographic posts and wiki pages

  • Significantly increased Practice community views & users in just two short months

  • Leveraged an intern to support their intranet

This webinar is on Thursday, November 15th at 11 AM PST.

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Synthesis Spotlight: Essential Content @ RS&H
Aug
16
11:00 AM11:00

Synthesis Spotlight: Essential Content @ RS&H

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Featured Guests

Jennifer Stutts, Vice President of Communications, Marketing & Strategy, RS&H

Webinar Summary

Our next Office Hours webinar will feature Jennifer Stutts, Vice President of Communications, Marketing & Strategy, RS&H.

RS&H's intranet does a lot of heavy lifting when it comes to helping their 1,100+ employees find the corporate and practice-related content they need to be efficient and effective at work, regardless of which office they are in or what type of project they are working on. However, it wasn't always this way.

In this webinar, Jennifer Stutts will share RS&H's journey to achieving their usage and maintenance goals for essential content on their Synthesis intranet, Blaze.

You'll learn how RS&H:

  • Designed a simple user experience
  • Engaged stakeholders early and often
  • Uses feedback to drive continuous improvement

This webinar will be on Thursday, August 16th at 11 AM PST. We hope you can join us.

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Synthesis Spotlight: Accelerating AKF's Innovation Initiative
Jul
19
11:00 AM11:00

Synthesis Spotlight: Accelerating AKF's Innovation Initiative

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Featured Guests

Rob Diemer, Partner, AKF Group 

Webinar Summary

Our next Office Hours webinar will feature Rob Diemer, Partner at AKF Group. 

AKF Group believes that their success is intertwined with their ability to find and promote top innovations from all parts of their business. In 2015, AKF Group introduced a new strategic plan along with new platforms for employee-driven innovation.

Now three years into this strategic plan, Rob Diemer will join us to share what he’s learned about accelerating innovation at AKF Group.

You’ll learn about:

  • Communicating Strategy
  • Hosting Innovation Contests
  • Empowering Individual Innovators

This webinar will be on Thursday, July 19th at 11 AM PST. We hope you can join us.

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Synthesis Spotlight: Improving Project Management @ CTA
Jun
14
11:00 AM11:00

Synthesis Spotlight: Improving Project Management @ CTA

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Featured Guests

Fran Quiram, Project Manager, Architect, CTA Architects Engineers

Webinar Summary

This month’s Office Hours webinar features Fran Quiram, Project Manager and Architect at CTA Architects and Engineers.

CTA's board set a BHAG (Big Hairy Audacious Goal) to increase the efficacy of their project management function. Fran and her fellow committee members took this challenge on, and the results have exceeded board expectations.

In this webinar, you’ll learn how CTA got from BHAG to results by:

  • Creating a process for continuous improvement of project management tools
  • Defining project manager roles and responsibilities
  • Utilizing Synthesis to help project managers across 14 office learn and grow

This webinar is on Thursday, June 14th at 11 AM PST. We hope you can join us.

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Synthesis Product Update: Spring 2018
May
10
11:00 AM11:00

Synthesis Product Update: Spring 2018

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Featured Guests

Zucu Bermann Ingersoll, Director of Product, Knowledge Architecture
Christopher Parsons, Founder and CEO, Knowledge Architecture

Webinar Summary

Zucu and Chris will share Knowledge Architecture's Synthesis product roadmap including updates on:

  • Synthesis Video
  • Synthesis GIFs
  • Synthesis Content Optimization
  • Synthesis Post Analytics
  • Deltek for Professional Services Compatibility
  • Synthesis 6

We hope you can join us!

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Mar
29
11:00 AM11:00

Synthesis Spotlight: Launch Strategies at RS&H

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Featured Guests

Jennifer Stutts, VP of Communications, Marketing & Strategy
Krystal Modigell, Marketing Communications Specialist

Webinar Summary

A couple years ago, RS&H was faced with a communications and information access problem.

Many of their 800 employees were struggling to find the information they needed to be effective and to understand what was happening across the business. At the same time, RS&H was preparing to onboard 200 - 300 employees. The management team knew they needed better infrastructure to support their growing workforce.

Today, they are meeting these fundamental business needs for 1,100 employees with Blaze, their Synthesis Intranet.

In this webinar, you'll learn how RS&H:

  • Introduced Blaze as the go-to place for "all RS&H" news and dialog
  • Kept employee's user experience at the center of their design
  • Used SMART goals to maintain alignment with stakeholders

This webinar is on Thursday, February 15th at 11 AM PST. 

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