Diamond Schmitt first launched their Synthesis intranet, DSX, seven years ago. Today, DSX is at the center of an active, ongoing transformation which reflects how knowledge management priorities are shifting in the KM 3.0 era.
In this webinar, you’ll see how Diamond Schmitt is strategically evolving their knowledge platform to capitalize on emerging capabilities in AI-powered search and learning management.
We’ll explore:
How project updates and behind-the-scenes storytelling help emerging professionals and experienced staff alike engage with project knowledge and design decisions across the firm
How technical documentation, such as drawing manuals and BIM standards, have been transformed from static PDFs into dynamic, searchable guides
The structured, staged approach Diamond Schmitt used to test, refine, and launch Synthesis AI Search to the entire firm, including early success stories and emerging search patterns
How they are now preparing DSX for the next chapter: integrating video-based learning and on-demand education through Synthesis LMS
Throughout the tour, we’ll also look at how AI-powered search has surfaced knowledge gaps, exposed outdated content, and created a continuous feedback loop that is actively driving new content creation, standards updates, and cross-team collaboration—all in support of better answers, better context, and better onboarding for the next generation of architects.
We’ll save plenty of time for Q+A!
This 60-minute webinar will take place on Thursday, July 24th at 11 AM PT.
We hope to see you there.
Featured Guests
Jeanette Parker, Director of Knowledge Management
Jeanette has worked in the architecture industry for over 20 years as an information and knowledge management professional. Since joining the firm, she has supported the architectural staff’s information needs through the development of resources, libraries, and information repositories both physical and digital. As Director of Knowledge Management, her responsibilities extend to Newforma and OpenAsset, which houses a portfolio of images and drawings numbering in the tens of thousands.
Jeanette has been instrumental in establishing DSX, the company’s social intranet, which is an integral part of the firm’s culture of knowledge sharing. She is also part of the team organizing DSU, the in-house program for professional development and exchange.
Wendy Gomoll, Manager, Knowledge Management
Wendy has over 20 years of experience working as an Archivist, Content & Knowledge Manager. Prior to joining Diamond Schmitt in 2013, this experience was mainly in libraries and archives in the Arts & Culture sector, utilizing her BAA Photographic Arts and Master of Information in Archives and Records Management.
In her current role as Manager, Knowledge Management, Wendy manages records, physical and digital libraries, databases, and information platforms including OpenAsset and the firm’s Synthesis intranet, DSX. Wendy sits on the firm’s DSX Committee and Records & Standards Committee. The work of these committees combines sharing information and knowledge in support of the firm, with developing and implementing records management strategies and workflows.
Sam Horton, Learning and Development Manager
As the Learning and Development Manager, Sam leads DSU, the firm’s learning and development program. DSU is designed to empower teams to grow, adapt, and push the boundaries of design.
Since joining the firm in 2018, Sam has developed a platform that includes live and virtual sessions, site tours, workshops with consultants, and content hosted on DSX. The program spans topics such as technical detailing, digital fabrication, project management, business development, leadership, and more. She also launched a mentorship program that connects colleagues across the Toronto, Vancouver, and New York offices to support career development and collaboration.
Sam holds a Certificate in Adult Learning and Development from the University of Toronto and a Bachelor of Arts and Science from the University of Guelph.
About Diamond Schmitt
Diamond Schmitt is a global architecture firm designing transformative, purpose-driven, and highly sustainable buildings from its three studios located in New York, Toronto, and Vancouver. The firm is a boutique practice of accomplished design architects who collectively create innovative design solutions for leading cultural, academic, research, healthcare, and civic spaces worldwide. Always drawing inspiration from each site’s surrounding community, architectural, and historical contexts, Diamond Schmitt’s visionary designs can be found in more than 50 cities around the world.