Nick Milton, Director and Co-Founder
Lesson learning is something most organisations attempt but are rarely satisfied with. This talk covers the principles of lesson learning, and explores what is needed for lessons to systematically and reliably drive change and improvement.
Nick Milton is director and co-founder of Knoco Ltd, with over 20 years experience in Knowledge Management. Originally part of the British Petroleum KM team in the 90s, Nick has helped develop and deliver KM strategies, implementation plans, and services in a wide range of different organizations around the globe.
He has given keynote speeches at most of the leading international Knowledge Management conferences, is a member of the International Organization for Standardization (ISO) working group currently developing a KM standard, and has authored or co-authored six books including The Knowledge Manager's Handbook, The Lessons Learned Handbook, and Designing a Successful KM Strategy.
Christopher Parsons of Knowledge Architecture interviews Nick Milton of Knoco Ltd at KA Connect 2018.