Featured Guests
Christopher Parsons, Founder and CEO of Knowledge Architecture
Webinar Summary
AEC firms have spent decades building intranets, capturing knowledge, and encouraging collaboration. Now, with the rise of AI, that foundation is paying off in powerful new ways. Welcome to KM 3.0—an era where knowledge isn’t just captured and shared, but delivered in the flow of work.
In this webinar, Christopher Parsons, Founder and CEO of Knowledge Architecture, shares five in-depth case studies that show how Synthesis AI Search is helping firms unlock the full value of their knowledge.
Each case study shows how foundational KM investments—standards, best practices, on-demand learning, expert interviews, and onboarding guides—are now amplified through AI search to deliver just-in-time answers and connect people to expertise when it matters most:
BWBR created a healthcare practice upskilling series with 18 learning modules, best practice guides, and expert-curated content. AI search makes it all accessible to new hires in the flow of work so they can quickly get answers to questions such as “What’s an onstage/offstage layout?” or “What’s important in an imaging suite?”
Turner Fleischer combined structured standards, #TechTalk videos, a searchable eTutor library, and a full internal learning academy to build a robust KM foundation. AI search delivers just-in-time answers that support technology adoption at scale—from BIM workflows to laser scanning and Grasshopper questions.
Boulder Associates uses expert interviews to capture deep, tacit knowledge, such as seismic compliance strategies and Bluebeam project workflows. AI search then transcribes, summarizes, and surfaces this expertise so project teams can get answers or connect directly with in-house experts as needed.
Bora Architecture & Interiors built a digital twin of their sustainability lead, Corey Squire, by integrating his best practices, project reflections, and even his book into their intranet. AI search (aka “Robo Corey”) now helps employees find standards, strategies, and subject matter experts for sustainable design decisions on demand.
Shepley Bulfinch created one of the most comprehensive onboarding knowledge ecosystems in our client base, answering questions such as “How do I get staffed on projects?” or “Who knows Affinity Photo in Houston?” in the flow of work. AI search allows their employees to get answers to their questions long after orientation.
Join us as we explore these real-world examples of cultural and process shifts that have helped AEC firms fully realize the promise of KM 3.0.
Enjoy!
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