Featured Guests
Hillary Thompson, Director of Brand Communications
Webinar Summary
We’re excited to share this interactive tour of Archie, MBH’s Synthesis 6 intranet. Our tour guide will be Hillary Thompson, Director of Brand Communications.
MBH launched the new Archie to all employees in August, after a six month transition process.
In this Intranet Tour, Hillary will share:
How employees use Archie to find expertise across MBH’s US and India offices
Inspiring examples of scaling Technical Design learning across the business
Synthesis 6 transition strategies and lessons learned
Webinar Timeline
INTRANET TOUR
00:58 Speaker Introduction
01:50 Introduction to MBH
02:55 Marketing and Knowledge Management
TOUR
04:45 Archie Overview
05:30 Activity Stream
06:07 Example Post from Mumbai Office
07:39 Employee Profiles: “Pronounce My Name”
08:38 Employee Profiles: “I Can Help With”
10:35 Need Help? Smart Employee Block on Technology Pages
11:50 #ArchieTips
12:38 Directory: Experience Under Previous Association
13:33 Intranet 101: Completing the “About Me” Section
14:16 Updating Profiles as Part of the Annual Review Process
15:10 Technical Lessons Posts
18:16 Internal University Program: “Framework”
19:40 Example Framework Post
20:18 Benefits of Framework Posts
21:26 Rethinking Intranet Navigation: Benefits
23:13 Custom Icons
24:28 Office Resources by Location
PROCESS
26:10 Transition Overview
26:58 Rethinking Navigation and Populating Content
28:48 Prioritizing Future Content Development: Studio Workspaces
30:46 Change Management and Messaging
32:50 Preparing All Staff for Launch
Q+A
34:07 Q: What is the process for creating and reviewing content?
36:45 Q: How do you leverage Archie to onboard new offices?
39:00 Q: Show us your custom Marketing Icon Library!
41:30 Q: How much was from KA’s template and how much did you customize?
42:58 Q: Can anyone comment in such a way that the posted content can be updated?
