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Knowledge Architecture

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INTRANET TOUR | Building Community @ Parkhill—An Adventure in Communication and Culture Growth

May 9, 2024 Knowledge Architecture

Featured Guests

Kristen West, Knowledge Coordinator
Fanchon Henneberger, Learning & Development Manager

Webinar Summary

We’re excited to share this Intranet Tour of RED, Parkhill’s Synthesis 6 intranet. Our tour guides will be Kristen West, Knowledge Coordinator and Fanchon Henneberger, Learning & Development Manager.

Parkhill’s intranet has evolved as the firm has grown from 350 to over 500 employees in the past three years. The focus has been to keep people connected and aligned with the Six Areas of Excellence and Parkhill’s Mission, Vision, and Values.

Through all that change Parkhill’s intranet team leveraged Synthesis to build and reinforce the personal connections that define Parkhill’s unique culture.

In this Intranet Tour, Kristen and Fanchon will share how they:

  • Created a Community Managers network

  • Developed and tested navigation and information flow

  • Balance employee contributions with firmwide news and resources.

Enjoy!

Webinar Timeline

INTRANET TOUR
00:00 Welcome and Speaker Introductions
01:31 Introduction to RED
03:17 Parkhill’s Mission, Vision, and Values
08:10 Meaningful Connections
09:48 Essential Resources
12:40 Mapping the Synthesis Current State
14:39 Engaging Collaboration: Expanding the Synthesis Team
17:45 Mapping the Synthesis Future State
18:16 Integrated Systems
19:51 Beta Testing Tasks
21:49 RED Home Page Tour
24:01 Campaign: 2024 State of the Firm Tour
25:23 Campaign: Clifton Strengths
28:08 Supporting Individual Contributors
29:33 Hats Off Campaign: Perrytown Tornado
30:35 Conclusion: Mission, Vision, and Values

Q+A
32:57 Q: Was creating the map your first step in improving findability?
34:38 Q: How did you build and manage the expanded intranet team?
38:11 Q: How do you continue to communicate with the intranet group?
40:30 Q: What is learning and what is a resource?

 

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