Andrew Trickett, Global Rail Knowledge & Information Manager,
This interview investigates how the Global Rail Business at Arup is currently using knowledge reviews in the flow of global, long-term, multi-disciplinary projects to capture and apply lessons. The outcomes are used, not only to help improve the projects, but to provide significant knowledge and insights to other project teams and communities of practice within Arup.
Andrew is a highly experienced knowledge management practitioner with experience both practically and academically. He is recognised globally across Arup and through speaking at external KM conferences as a subject matter expert on Knowledge Management especially in the area around Capturing lessons learnt on projects. Andrew is particularly interested in the use of Communities of Practice and Project Reviews as a means of capturing experiential knowledge from people to deliver operational efficiencies within an organisation.
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