Founder and CEO, Knowledge Architecture
At KA Connect 2016, Carla O'Dell said "The best thing that could ever happen to you in KM is that you find a business problem you can solve. Start with a business problem, fix it, and then you have the creds to do whatever else you need to do in KM."
Precisely. But where do you find business problems you can solve? What if your firm's business strategy is tacit, out of date, non-existent, or vague? Or more than one of those things? Can you develop a knowledge management strategy in a vacuum? If so, how?
Chris has spent the last year developing the KM Strategy Toolkit — a set of approaches and tools designed to help your firm answer the questions above. In this talk, Chris shared the first version of Knowledge Architecture's KM Strategy Toolkit with you. You should walk away with actionable ideas to connect your knowledge management strategy to your business strategy.
Christopher Parsons is the Founder and CEO of Knowledge Architecture, a software company that builds intranets for architects and engineers. He is also the producer of KA Connect, a knowledge management community and conference for the AEC industry. Christopher has been a technology leader in the AEC industry since 2002, including serving as the Chief Information Officer for Steinberg Architects and the Information Technology Director for SMWM (now Perkins+Will).