As AEC firms rethink how knowledge and expertise are shared internally, learning is beginning to move beyond traditional training formats. Instead of relying solely on live sessions or long recordings, firms are increasingly designing learning experiences that are shorter, more flexible, on-demand or hybrid, and accessible in the flow of work.
This shift is being accelerated in the Knowledge Architecture community by Synthesis, a platform built for Modern Learning Organizations, that combines intranet knowledge, learning management systems, AI-powered search, and knowledge agents to enable employees to discover and apply expertise exactly when they need it.
In this webinar, Kristina Williams, Director of Design Technology at Lionakis, and Brandon Norton, Senior Multi-Media Manager at Fuscoe Engineering, will share how their firms are designing modern learning experiences that take advantage of this new paradigm.
Each will present a case study of a high-priority learning experience their firm is building or modernizing—experiences designed not only for formal learning, but also to support self-directed exploration, knowledge reuse, recall, and AI-powered discovery through Synthesis.
We’ll explore:
How firms are identifying high-value opportunities to modernize learning experiences
How learning content is being structured for both human learning and AI-powered retrieval
How on-demand courses and hybrid learning experiences are designed to support self-directed learning
What early feedback firms are receiving from staff using these new formats
Lessons learned from the first generation of modern learning experiments
What these efforts may mean for the future of knowledge management, learning, and firmwide expertise development
Each speaker will share a 20-minute case study, followed by discussion and open Q&A.
This session offers a practical look at how firms are beginning to redesign learning experiences for a new era—one where knowledge, learning, AI search, and knowledge agents work together to help employees access the right expertise at the right time.
We’ll save plenty of time for Q+A.
This 60-minute webinar will take place on Thursday, May 21st at 11 AM PT.
We hope to see you there.
Featured Guests
Kristina
Kristina Williams is the Director of Design Technology at Lionakis, where she focuses on integrating design technology and knowledge management to better connect people, ideas, and information. She began her career at Lionakis as a Revit Specialist and brings 17 years of experience in design technology. Over that time, she has continuously refined how she teaches and supports teams, shaping her approach to how knowledge is shared, adopted, and applied across the firm. She has carried this perspective into her current role leading knowledge management efforts, where she works to improve how information flows and how teams learn from one another. Her work centers on helping teams simplify complexity, strengthen operational clarity, and create the conditions for stronger collaboration.
About Lionakis
Lionakis was established in 1909 and is a multi-disciplinary firm specializing in architectural, structural engineering, and interior design services. Building on more than a century of diverse project experience, the firm’s mission is Designing a Better Future. They excel at providing solutions for education, civic, healthcare, and commercial clients with offices in Sacramento, Irvine, San Diego, Oakland, and San Jose. They focus on partnering with clients, agencies, and industry experts to develop innovative and reliable responses. These partnerships are the core of their business, and they strive to provide a level of service that exceeds expectations.
Brandon Norton
Brandon Norton is a Senior Multi‑Media Manager at Fuscoe Engineering, where he leads creative direction for brand, storytelling, and internal learning experiences. With a design background and nearly two decades at the firm, he plays a central role in shaping ARC, Fuscoe’s internal knowledge platform (Synthesis), and its evolving LMS. Brandon approaches learning as a designed experience, with a strong focus on culture, trust, and clarity. His work centers on aligning brand and information, elevating internal expertise, and building learning systems that feel intentional, credible, and genuinely valued by the people who use them
About Fuscoe
Fuscoe Engineering is an award-winning, 100% employee-owned civil engineering firm specializing in land development and public infrastructure, using an eco-adaptive® approach. Guided by full circle thinking®, Fuscoe delivers creative, practical and successful designs for best-in-class clientele throughout California, and internationally.