Subprocessor List
The following list provides information related to Knowledge Architecture’s subprocessors that may have access to Client Personal Data. Prior to engaging any subprocessor, Knowledge Architecture performs diligence to evaluate each subprocessor’s data privacy and security practices, and executes an agreement implementing applicable obligations.
Knowledge Architecture may use the following subprocessors to provide our services:
| Name | Nature of Processing | Location | DPA |
| Anthropic | AI Assistant | U.S. | DPA |
| Brightcove / Zencoder | Video Encode Service | U.S. | DPA |
| Elasticsearch | Search and Data Analytics | U.S. | DPA |
| Google Workspace | Email and Productivity | U.S. | DPA |
| Intercom | Customer Support | U.S. | DPA |
| Loom (Atlassian) | Video Recording and Sharing | U.S. | DPA |
| Mailgun (Sinch) | Email Processing | U.S. | DPA |
| Microsoft Azure | Cloud Storage and Diagnostics | U.S. | DPA |
| OpenAI | AI Assistant | U.S. | DPA |
| Salesforce | Customer Relationship Management | U.S. | DPA |
| Slack (Salesforce) | Communication Tool | U.S. | DPA |
| Trello (Atlassian) | Product Development Tracking | U.S. | DPA |
| Zendesk | Customer Support | U.S. | DPA |
| Zoom | Video Conferencing | U.S. | DPA |
For more information or to subscribe to notifications of updates, please email support@knowledge-architecture.com.
Last Updated: August 6, 2026.