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Knowledge Architecture

505 Montgomery Street, Suite 1100
San Francisco, CA, 94111
415.523.0410
We help architects and engineers find, share, and manage knowledge.

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Knowledge Architecture

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Connecting Client Feedback to Organizational Improvement at Haley & Aldrich

May 3, 2016 KA Connect

Ben Chandler & Melissa McEwen
Haley & Aldrich

 

Speaker Bio
Ben has over 25 years of experience working with multi-stakeholder groups in the field of construction, environmental stewardship, and sustainability, in the U.S and internationally.  He is adept at facilitating groups on complex issues to help reach common understanding and create mutually beneficial outcomes.  Ben is a Certified Lean Practitioner, embracing Lean philosophy (maximizing value, minimizing waste, and respect for people) and applying Lean tools in his leadership and facilitation roles.  Ben has been on his lean journey for 8 years.

As a Certified Lean Practitioner at Haley & Aldrich, Melissa is focused on helping clients and professionals improve design and management of the Built Environment, with a particular emphasis in process improvement, systems thinking, and strategic planning. Melissa combines 15+ years of engineering consulting experience with Lean-based facilitation and management consulting skills to increase business performance by tackling complex organizational and process management challenges facing design and construction teams, facilities managers, administrators and executives. Melissa has been on a lean journey for 8 years.

Christopher Parsons of Knowledge Architecture interviews Ben Chandler (Haley & Aldrich), Rich Friedman (Friedman & Partners), and Melissa McEwen (Haley & Aldrich) at KA Connect 2016.

 

More KA Connect 2016 Talks

Featured
Building Knowledge Strategies with Search Data
May 4, 2016
Building Knowledge Strategies with Search Data
May 4, 2016

Drew Wiberg at KA Connect 2016.
13:22

May 4, 2016
The AEC Librarian of the Future
May 4, 2016
The AEC Librarian of the Future
May 4, 2016

Julie Weston at KA Connect 2016.
41:33

May 4, 2016
#AskFinch: How Shepley Bulfinch Improved Knowledge Sharing through Measurement
May 4, 2016
#AskFinch: How Shepley Bulfinch Improved Knowledge Sharing through Measurement
May 4, 2016

Jim Martin at KA Connect 2016.
30:22

May 4, 2016
Architecting a Collaborative Culture Using TheCR’s Working Out Loud Framework
May 4, 2016
Architecting a Collaborative Culture Using TheCR’s Working Out Loud Framework
May 4, 2016

Rachel Happe at KA Connect 2016.
49:49

May 4, 2016
The 7 Habits of Highly Effective Knowledge Management Organizations
May 3, 2016
The 7 Habits of Highly Effective Knowledge Management Organizations
May 3, 2016

Carla O'Dell at KA Connect 2016.
39:39

May 3, 2016
Smarter by Design: A Knowledge Management Manifesto for the AEC Industry
May 3, 2016
Smarter by Design: A Knowledge Management Manifesto for the AEC Industry
May 3, 2016

Christopher Parsons at KA Connect 2016.
38:58

May 3, 2016
View All Talks
In KA Connect 2016 Part 2
← Data Visualization and Space Analytics at Ayers Saint GrossBehind the Scenes of Shive-Hattery’s Leadership Development Program →

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