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Synthesis Workshop :: Boston 2018

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Synthesis Workshops are designed to help our clients achieve their business goals with Synthesis. Workshops combine a mix of client case studies, interactive working groups, and informal networking to help attendees build and share best practices with other clients in the KA Advance community. We also share our product roadmap and demonstrate our latest technology from the lab. Synthesis Workshops are free of charge and limited to active clients of Knowledge Architecture.

Breakfast & Networking

8:30 AM

9 AM


Welcome + Orientation
Susan Strom
Director of Client Success, Knowledge Architecture

9:30 AM


Making Essential Content Maintenance Sustainable
Shannon Kaplan
Operations, AKF Group

10:30 AM


Building a Culture of Communication and Connection
Karen Robichaud
Director of Creative Engagement, Payette

11:30 AM


Aligning Your Intranet with Business Drivers
Susan Strom
Director of Client Success, Knowledge Architecture


Sarah Davies
Senior Client Success Manager, Knowledge Architecture

Lunch + Hangouts

12:15 PM

1:15 PM

Product Update
Christopher Parsons
Founder and CEO, Knowledge Architecture

2:30 PM


Intranet Tours
Attendees will gather for 1:1 conversations with peers about their Intranets. We encourage attendees to not only talk about, but also show each other, relevant aspects of their firm’s Intranets. To facilitate this kind of sharing, please consider bringing a laptop or tablet through which you can access your firm’s Synthesis Intranet.

4 PM


The Role of Orchestration in Improving Knowledge Flow
Jim Martin
Chief Information Officer, Shepley Bulfinch


Jenn Zagarella
Manager of Internal Practices, Shepley Bulfinch

Wrap Up

4:45 PM

Workshop Ends + Client Reception Starts

5 PM

Client Reception Ends

6:30 PM

Venue Information
District Hall 
75 Northern Avenue
Boston, MA 02110
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Earlier Event: October 2
Synthesis Workshop :: Seattle 2018
Later Event: October 16
Synthesis Workshop :: Austin 2018