Zucu Bermann Ingersoll, Director of Product
Christopher Parsons, Founder and CEO
This Office Hours webinar features Zucu Bermann Ingersoll, Director of Product, and Christopher Parsons, Founder and CEO, and is focused on all things product. This is an ideal session for those that are unable to attend our Synthesis Workshop in San Francisco on May 4th, 2018.
If you only have a few minutes, we recommend jumping to two highlights: Top Product Priorities (3:25) and Content Optimization v.2 (27:55).
00:45 Knowledge Week Recap
02:00 Introducing the new Knowledge Architecture Website
02:20 Synthesis Workshop Registration
03:25 Top Product Priorities
03:55 Synthesis Video
05:50 …Sharing Videos on Wiki Pages
14:10 …Sharing Videos in Posts
17:00 Synthesis 6
19:30 …Lay Foundational Infrastructure
20:30 …Port Existing Functionality
21:10 …Redesign Essential Content Tools
22:40 … Scope of Synthesis 6.0 , 6.1, 6.x
23:40 …Q: Will Synthesis 6 only by for DPS?
24:10 …Thoughtful Transition Process
26:40 Synthesis GIFs
27:55 Content Optimization v.2
28:50 … Scenario 1: Which content are employees using the most?
31:15 …Scenario 2: Is my content reaching the right audience?
33:00 …Scenario 3: How do different employee demographics uses the intranet?
34:50 DPS (Deltek for Professional Services) Compatibility
39:50 Post Analytics
41:45 …Are we the firm getting the message out?
43:40 …Are employees receiving and absorbing this message?
45:20 …How are our posts received & engaged with over all?
About Office Hours
Office Hours is 60 minutes of news, stories, and Q+A with Susan, Chris, Zucu, and special guests from the KA Advance community. You can watch recordings of past Office Hours webinars here.